Company

Leading Social Transformation with Our Customers through On-site DX Support

We provide On-site DX support to strengthen clients' in-house execution, realizing both organizational and business transformation.
By leveraging digital technologies to create sustainable business models and resolving social issues like decarbonization, we lead the way in social transformation.

Company

Company Name Members Co., Ltd.
Representative Director and Chairman Tadashi Kenmochi
Representative Director and President Akihiko Takano
Offices
Headquarters
Harumi Island Triton Square Tower X 37F (Reception on 35F)
1-8-10 Harumi, Chuo-ku, Tokyo

Sapporo Office, Web Garden SENDAI,
Kanda Office, Musashikosugi Office,
Nagoya Office, Sabae Office,
Osaka Office, Web Garden KOBE,
Web Garden KITAKYUSHU, Fukuoka Office
Establishment June 26, 1995
Capital 1,059 million yen (as of December 31, 2025)
Employees 2,882(as of December 31, 2025)
Sales
(Non-Consolidated)
22,329 million yen (Fiscal year 2025, ended March 31, 2025)
Stock Code 2130 TSE Prime Market

Our Approach & Strengths

Driving Business Transformation by Enhancing Clients' In-House Execution Capabilities


Long-Term, Hands-On Support by Digital Experts

We assemble a dedicated team tailored to your needs from a pool of approximately 3,000 digital creators. By embedding ourselves within your organization, we help build your in-house capabilities.

Rather than taking tasks off-site, we drive projects forward side-by-side with your team. This ensures knowledge transfer and fosters an organization capable of sustained autonomous growth.

 Long-Term, Hands-On Support by Digital Experts


Customer Success Enabled by a Structured Framework

We are dedicated to driving customer success through our proprietary programs, including internal competitions and comprehensive, client-tailored planning.

These initiatives have led to a proven track record of 85% customer satisfaction*1 and a 95% annual retention rate*2, fostering long-term trusted relationships with our clients.

*1:Source:Based on the 2024 Members Service Quality Survey.
*2:Based on transaction history for DGT-certified companies between 2022 and 2023.

Customer Success Enabled by a Structured Framework


Core Competence: "Atakamo Shain*3" (who are like employee of client company)®

  • Shared Vision for Transformation
  • Team Mentality & Extreme Ownershi)
  • Creator Mindset
  • Unwavering Hands-On Approach

*3:”ATAKAMO-SHAIN” (who are like employee of client company) is a registered trademark of the Members Co., Ltd.“ATAKAMO-SHAIN” (Registered Trademark No. 6923667)

Core Competence:

Services

We offers services across a wide range of areas necessary for promoting DX (Digital Transformation) in companies.


AI

Provides business transformation support services by offering expert talent in AI, machine learning, and agent technologies to drive AI adoption, workforce reskilling, and proof-of-concept (PoC) initiatives.

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Project Management

Provides in-house support PMO services to lead DX projects to success by assisting customer project leaders.

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Data Utilization

Supports from data utilization strategy to building analysis infrastructure and operational establishment. Provides "professional on-site services specialized in the data field."

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SaaS Utilization

Offers consulting and operational support services for the introduction of SaaS specialized in various areas such as marketing tools like Salesforce and KARTE, AI, and low-code tools.

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Marketing

Offers organizational transformation and business growth support services through the introduction and utilization of marketing technology, building operational models, and customer-centric improvement activities from customer acquisition to CRM areas.

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System Development & Product Development

Develops digital products and applications using modern technology under the concept of "Changing the world from the development site."Offers efficiency improvements for business systems through low-code development.

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Service Design / UX

Based on long-cultivated unique operational methods, provides cost reduction for web operations using generative AI and headless technology, and customer-centric UI / UX design.

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Decarbonization DX &Circular Economy

Provides business growth and corporate value enhancement support services through decarbonization and DX.

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